It isn't possible to delete a payment in CommuSoft. You can however set the payment value to 0. To do this open the invoice (either by searching for the customer or invoice). Bring up the invoice details and look in the 'Payments' section. Click on the payment method i.e. Cash/Cheque (whatever the payment method is). This will give you some inline edit options. Set the amount to 0 and click save.
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