A credit note/payment has been added in Xero, my credit note/payment will not transfer. What do I do?

If the payment already exists in Xero and is accurate, you do not need to do anything. 

If the issue is regarding a credit note, you will need to delete the credit note in Xero. 

Then, in Commusoft, go to "Your Business > Logs > Failed Accounting Imports" tab.

Select the record and resend the record again.

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