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If you've been using CommuSoft and Quickbooks Pro/Premier independently then you will have the same customers in both systems. The problem is that there is no link between these customer records and therefore when importing data from CommuSoft to your accounting package CommuSoft will create a new customer record in Quickbooks Pro/Premier. This duplication isn't ideal.
In order to avoid this you need to 'tell CommuSoft' that the customer already exists in Quickbooks Pro/Premier. You need to find the Customer ID/Name within Quickbooks Pro/Premier and link this to the Customer Account information in CommuSoft.
What if I imported my customers from Quickbooks Pro/Premier when I first setup CommuSoft?
If you imported your customers from Quickbooks Pro/Premier into CommuSoft when you first got setup with CommuSoft then this process will have been done for you.
Retrieve Customer Account Name
You need to find the Customer Account Name in Quickbooks Pro/Premier.
In Quickbooks, go to Customer Centre:
Under Customers & jobs, find the customer you wish to link:
Double click on the Customer name, this will allow you to edit his information.
Whatever is written in the field marked Customer Name needs to be copied. This Name is what will link your customers in CommuSoft with your customers in Quickbooks.
Once you've got this name, go to CommuSoft, go to the customer record in CommuSoft > Actions > Accounting Setup.
Type in the Account Name and click Save.
This must be entered accurately or the link will not work.
Please Note: If the name doesn't match exactly (spaces count) then the accounts will not link.